{"id":13023,"date":"2025-06-18T22:28:27","date_gmt":"2025-06-19T02:28:27","guid":{"rendered":"https:\/\/reparationtech.ca\/?page_id=13023"},"modified":"2026-01-13T11:33:46","modified_gmt":"2026-01-13T16:33:46","slug":"repair-qa","status":"publish","type":"page","link":"https:\/\/reparationtech.ca\/fr\/repair-qa\/","title":{"rendered":"Reparation Tech QA | Common Device Repair Questions"},"content":{"rendered":"
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Questions courantes sur les r\u00e9parations -
Reparation Tech Montreal<\/h3>\n<\/div>\n\n\n\n
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1. Quels types d'appareils r\u00e9parez-vous ?<\/strong><\/strong>

Nous r\u00e9parons les smartphones (iPhone et Android), les tablettes, les ordinateurs, les consoles de jeux et les smartwatches. Voir la liste compl\u00e8te des r\u00e9parations<\/a><\/p> <\/div>

2. Combien de temps dure une r\u00e9paration typique ?<\/strong><\/strong>

La plupart des r\u00e9parations sont effectu\u00e9es en moins d'une heure si vous \u00eates le premier dans la file d'attente. Les probl\u00e8mes plus complexes, comme les d\u00e9g\u00e2ts des eaux ou la r\u00e9cup\u00e9ration de donn\u00e9es, prennent 1 \u00e0 2 jours.<\/p> <\/div>

3. Utilisez-vous des pi\u00e8ces d'origine pour les r\u00e9parations ?<\/strong><\/strong>

Nous utilisons des pi\u00e8ces de rechange de la plus haute qualit\u00e9 et nous les garantissons \u00e0 vie<\/strong> pour la plupart des r\u00e9parations.<\/p> <\/div>

4. Y a-t-il une garantie sur les r\u00e9parations ?<\/strong><\/strong>

Oui. Nous offrons une garantissons \u00e0 vie<\/strong> sur toutes les r\u00e9parations, \u00e0 l'exception des batteries (6 mois). Les dommages caus\u00e9s par l'eau et les commandes sp\u00e9ciales ne sont pas couverts.<\/p> <\/div>

5. Puis-je suivre l'\u00e9volution de ma r\u00e9paration ?<\/strong><\/strong>

Oui. Utilisez notre outil de suivi des r\u00e9parations<\/a> pour rester inform\u00e9 en temps r\u00e9el.<\/p> <\/div>

6. R\u00e9parez-vous les \u00e9crans et les batteries d'iPhone ?<\/strong><\/strong>

Tout \u00e0 fait. Nous sommes sp\u00e9cialis\u00e9s dans les r\u00e9parations d'iPhone,<\/a>les r\u00e9parations d'iPhone, y compris le remplacement de l'\u00e9cran, la batterie, l'appareil photo et les probl\u00e8mes de port de charge.<\/p> <\/div>

7. Quelles marques de t\u00e9l\u00e9phones Android prenez-vous en charge ?<\/strong><\/strong>

Nous r\u00e9parons toutes les grandes marques de t\u00e9l\u00e9phones Android, y compris Samsung, Google, LG, et plus encore. Consultez notre page sur les r\u00e9parations Android<\/a> pour plus de d\u00e9tails.<\/p> <\/div>

8. Pouvez-vous r\u00e9parer les iPads et autres tablettes ?<\/strong><\/strong>

Oui. Nous offrons des services experts de r\u00e9paration de tablettes<\/a> pour les iPads et d'autres grandes marques.<\/p> <\/div>

9. Qu'en est-il des r\u00e9parations de MacBook ou de PC ?<\/strong><\/strong>

Notre \u00e9quipe de r\u00e9paration d'ordinateurs<\/a> s'occupe des virus, des probl\u00e8mes d'\u00e9cran, des pannes mat\u00e9rielles, et plus encore.<\/p> <\/div>

10. R\u00e9parez-vous les \u00e9crans d'Apple Watch ?<\/strong><\/strong>

Oui. Nous r\u00e9parons les Apple Watch,<\/a> y compris le remplacement de l'\u00e9cran et plus encore.<\/p> <\/div>

11. Comment obtenir un devis instantan\u00e9 ?<\/strong><\/strong>

Utilisez notre outil de devis instantan\u00e9 en ligne<\/a> pour obtenir rapidement un devis de r\u00e9paration.<\/p> <\/div>

12. Puis-je assister \u00e0 la r\u00e9paration de mon appareil ?<\/strong><\/strong>

Oui ! Nous offrons un processus de r\u00e9paration transparent<\/strong> o\u00f9 les clients peuvent regarder la r\u00e9paration ou recevoir un enregistrement vid\u00e9o \u00e0 la demande.<\/p> <\/div>

13. Dois-je prendre rendez-vous ?<\/strong><\/strong>

Les visiteurs sont les bienvenus, mais la r\u00e9servation par le biais de notre formulaire de devis instantan\u00e9<\/a> acc\u00e9l\u00e8re les choses.<\/p> <\/div>

14. Achetez-vous ou vendez-vous \u00e9galement des appareils ?<\/strong><\/strong>

Oui. Visitez nos Acheter un appareil<\/a> ou page Vendre un appareil<\/a> pour plus de d\u00e9tails.<\/p> <\/div>

15. O\u00f9 \u00eates-vous situ\u00e9 ?<\/strong><\/strong>

Nous sommes situ\u00e9s au 1332, rue Notre-Dame Ouest, Montr\u00e9al, QC H3C 1K7.<\/strong>Toutes les directions sont disponibles sur notre page de localisation.<\/a><\/p> <\/div>

16. Offrez-vous des services professionnels de d\u00e9blocage d'appareils ?<\/strong><\/strong>

Oui, nous offrons des services professionnels de d\u00e9blocage d'appareils<\/a> afin que vous puissiez utiliser votre t\u00e9l\u00e9phone avec n'importe quel op\u00e9rateur. Nos techniciens exp\u00e9riment\u00e9s assurent un d\u00e9verrouillage s\u00fbr, rapide et fiable dans le cadre de nos services de r\u00e9paration.<\/a>.<\/p> <\/div>

17. En combien de temps puis-je vendre mon ancien appareil ou mon appareil cass\u00e9 ?<\/strong><\/strong>

Vous pouvez \u00eatre pay\u00e9 le jour m\u00eame !<\/strong>Il vous suffit de visiter notre page Vendre un appareil<\/a> pour obtenir un devis rapide et d'apporter votre appareil dans notre magasin. Nous proposons des prix raisonnables et un paiement imm\u00e9diat<\/a> pour les appareils en \u00e9tat de marche ou cass\u00e9s.<\/p> <\/div>

Q18: Do you offer same-day repairs in Montreal?<\/strong>

Yes. Most common repairs are completed the same day when parts are available. You can confirm availability using Devis instantan\u00e9.<\/a>.<\/p> <\/div>

Q19: Are walk-ins accepted at your repair store?<\/strong>

Yes, walk-ins are always welcome. You can also start online through R\u00e9paration d'un appareil<\/a> to reduce wait time.<\/p> <\/div>

Q20: Where is Reparation Tech located?<\/strong>

Our repair store is located in downtown Montreal. Full directions and hours are available on the Emplacement<\/a> page.<\/p> <\/div>

Q21: Can I watch my device being repaired?<\/strong>

Yes. We specialize in transparent repairs, and most devices are repaired in front of the customer. Learn more on the \u00c0 propos de nous<\/a> page.<\/p> <\/div>

Q22: Do you record repairs for customers?<\/strong>

Yes. For eligible repairs, we can provide a recorded repair session so customers can review the process afterward.<\/p> <\/div>

Q23: What warranty do you offer on repairs?<\/strong>

We offer a lifetime warranty on most repairs. Batteries have a 6-month warranty, while water damage and special-order parts are not covered.<\/p> <\/div>

Q24: Is my personal data safe during a repair?<\/strong>

Yes. Your personal data is not accessed during repairs, and privacy is always respected.<\/p> <\/div>

Q25: How do I check the status of my repair?<\/strong>

You can follow your repair progress anytime using Track Repair<\/a>.<\/p> <\/div>

Q26: Do you repair devices bought from other stores?<\/strong>

Yes. We repair devices regardless of where they were purchased, including refurbished and second-hand devices.<\/p> <\/div>

Q27: Do you repair devices previously repaired elsewhere?<\/strong>

Yes. We often fix devices that were improperly repaired by another shop.<\/p> <\/div>

Q28: What brands do you support for phone repairs?<\/strong>

We repair iPhones and major Android brands such as Samsung and Google. Learn more on R\u00e9paration d\u2019iPhone<\/a> and R\u00e9paration d\u2019Android<\/a>.<\/p> <\/div>

Q29: Do you repair tablets as well?<\/strong>

Yes. We repair iPads and other tablets. Learn more on R\u00e9paration de tablette<\/a>.<\/p> <\/div>

Q30: Can you help if I don\u2019t know what\u2019s wrong with my device?<\/strong>

Yes. We perform diagnostics to identify the issue before recommending any repair. Start with Devis instantan\u00e9.<\/a> ou R\u00e9paration d'un appareil<\/a>.<\/p> <\/div>

Q31: How can I get a repair estimate before visiting?<\/strong>

You can get a fast estimate online using Devis instantan\u00e9.<\/a>.<\/p> <\/div>

Q32: Do you sell refurbished or certified pre-owned devices?<\/strong>

Yes. We sell certified pre-owned devices through our Shop<\/a>.<\/p> <\/div>

Q33: Do refurbished devices come with a warranty?<\/strong>

Yes. Warranty coverage varies by device and is explained at the time of purchase.<\/p> <\/div>

Q34: Can I sell my old or broken device to you?<\/strong>

Yes. You can sell working or broken devices through page Vendre un appareil<\/a> and get paid the same day.<\/p> <\/div>

Q35: How fast do I get paid for selling my device?<\/strong>

You receive payment the same day when you visit our store. Start with page Vendre un appareil<\/a> and check our Emplacement<\/a> for directions.<\/p> <\/div>

Q36: Do you offer professional phone unlocking services?<\/strong>

Yes \u2014 we provide professional device unlocking services so you can use your phone with any carrier. Start with Devis instantan\u00e9.<\/a>.<\/p> <\/div>

Q37: Can I bring more than one device for repair?<\/strong>

Yes. You can bring multiple devices in one visit. Start each request through R\u00e9paration d'un appareil<\/a>.<\/p> <\/div>

Q38: Do you repair devices used for work or school?<\/strong>

Yes. We frequently repair phones, tablets, and computers used for work or school. For laptops\/desktops, visit R\u00e9paration d\u2019ordinateur<\/a>.<\/p> <\/div>

Q39: What happens if my repair requires special-order parts?<\/strong>

If parts need to be ordered, we\u2019ll inform you of the timeline before starting. You can still begin with Devis instantan\u00e9.<\/a>.<\/p> <\/div>

Q40: Are your repair prices competitive?<\/strong>

Yes. We offer flexible pricing options and explain costs upfront. The fastest way to check pricing is Devis instantan\u00e9.<\/a>.<\/p> <\/div>

Q41: Do you recommend unnecessary repairs?<\/strong>

No. We focus on what the customer actually needs and never upsell unnecessary services (learn more on \u00c0 propos de nous<\/a>)<\/p> <\/div>

Q42: Can I drop off my device and pick it up later?<\/strong>

Yes. If a repair takes longer, you can drop it off and check progress using Track Repair<\/a>.<\/p> <\/div>

Q43: Do you repair computers like MacBooks and PCs?<\/strong>

Yes. We repair laptops and desktops, including MacBooks. Visit R\u00e9paration d\u2019ordinateur<\/a>.<\/p> <\/div>

Q44: Do you offer data recovery services?<\/strong>

Yes. Data recovery is available for certain computer issues and usually takes longer than standard repairs. Start on R\u00e9paration d\u2019ordinateur<\/a>.<\/p> <\/div>

Q45: Do you repair iPhones?<\/strong>

Yes. We offer screen, battery, charging, and more. Visit R\u00e9paration d\u2019iPhone<\/a> pour commencer.<\/p> <\/div>

Q46: Do you repair Android phones like Samsung and Google Pixel?<\/strong>

Yes. We support major Android brands. Learn more on R\u00e9paration d\u2019Android<\/a>.<\/p> <\/div>

Q47: Do you repair Apple Watches?<\/strong>

Yes. We repair Apple Watch screen and power-related issues. See R\u00e9paration d\u2019Apple Watch<\/a>.<\/p> <\/div>

Q48: Do you repair PlayStation, Xbox, and Nintendo consoles?<\/strong>

Yes. We repair common console issues like HDMI, overheating, and power problems. Visit R\u00e9paration de console de jeu<\/a>.<\/p> <\/div>

Q49: Do you repair water-damaged devices?<\/strong>

Yes. We offer water damage diagnostics. These repairs usually take 1\u20132 days and are not covered by warranty.<\/p> <\/div>

Q50: How long do most repairs take?<\/strong>

Most repairs are completed in under an hour when you\u2019re first in the queue. Complex repairs may take longer.<\/p> <\/div>

Q51: Can I start a repair online before visiting?<\/strong>

Yes. You can start online using Devis instantan\u00e9.<\/a> ou R\u00e9paration d'un appareil<\/a>, then visit our Emplacement<\/a>.<\/p> <\/div>

Q52: Can I contact you if I\u2019m unsure what service I need?<\/strong>

Yes. Starting with Devis instantan\u00e9.<\/a> helps us guide you to the correct service.<\/p> <\/div>

Q53: Do you repair tablets for kids, like cracked screens?<\/strong>

Yes. Tablet screen and charging repairs are common. Visit R\u00e9paration de tablette<\/a> to begin.<\/p> <\/div>