Common Repair Questions –
Reparation Tech Montreal

1. What types of devices do you repair?

We repair smartphones (iPhone & Android), tablets, computers, game consoles, and smartwatches. Explore full list of repairs

2. How long does a typical repair take?

Most repairs are completed in under an hour if you’re first in queue. Complex issues like water damage or data recovery take 1–2 days.

3. Do you use original parts for repairs?

We use the highest quality aftermarket parts available and stand behind them with a lifetime warranty on most repairs.

4. Is there a warranty on repairs?

Yes. We offer a lifetime warranty on all repairs except batteries (6 months). Water damage and special orders are not covered.

5. Can I track the progress of my repair?

Yes. Use our Track Repair tool to stay updated in real-time.

6. Do you repair iPhone screens and batteries?

Absolutely. We specialize in iPhone repairs, including screen replacement, battery, camera, and charging port issues.

7. What Android phone brands do you support?

We fix all major Android brands, including Samsung, Google, LG, and more. Check out our Android repair page for full details.

8. Can you repair iPads and other tablets?

Yes. We offer expert tablet repair services for iPads and other major brands.

9. What about MacBook or PC repairs?

Our computer repair team handles viruses, screen issues, hardware failures, and more.

10. Do you fix Apple Watch screens?

Yes. We provide Apple Watch repairs including screen replacement and more.

11. How do I get an instant quote?

Use our online Instant Quote tool to get a fast repair estimate.

12. Can I watch my device being repaired?

Yes! We offer a transparent repair process where customers can watch the repair or receive a video-on-demand recording.

13. Do I need an appointment?

Walk-ins are welcome, but booking through our Instant Quote form speeds things up.

14. Do you buy or sell devices too?

Yes. Visit our Buy a Device or Sell a Device pages for details.

15. Where are you located?

Find us at 1332 Notre-Dame St W, Montreal, QC H3C 1K7. Full directions on our location page

16. Do you offer professional device unlocking services?

Yes, we provide professional device unlocking services so you can use your phone with any carrier. Our experienced technicians ensure safe, fast, and reliable unlocking as part of our repair services.

17. How quickly can I sell my old or broken device?

You can get paid the same day! Just visit our Sell a Device page to get a quick quote and bring your device to our store. We offer fair prices and instant payment for both working and broken devices.

Q18: Do you offer same-day repairs in Montreal?

Yes. Most common repairs are completed the same day when parts are available. You can confirm availability using Instant Quote.

Q19: Are walk-ins accepted at your repair store?

Yes, walk-ins are always welcome. You can also start online through Repair a Device to reduce wait time.

Q20: Where is Reparation Tech located?

Our repair store is located in downtown Montreal. Full directions and hours are available on the Location page.

Q21: Can I watch my device being repaired?

Yes. We specialize in transparent repairs, and most devices are repaired in front of the customer. Learn more on the About Us page.

Q22: Do you record repairs for customers?

Yes. For eligible repairs, we can provide a recorded repair session so customers can review the process afterward.

Q23: What warranty do you offer on repairs?

We offer a lifetime warranty on most repairs. Batteries have a 6-month warranty, while water damage and special-order parts are not covered.

Q24: Is my personal data safe during a repair?

Yes. Your personal data is not accessed during repairs, and privacy is always respected.

Q25: How do I check the status of my repair?

You can follow your repair progress anytime using Track Repair.

Q26: Do you repair devices bought from other stores?

Yes. We repair devices regardless of where they were purchased, including refurbished and second-hand devices.

Q27: Do you repair devices previously repaired elsewhere?

Yes. We often fix devices that were improperly repaired by another shop.

Q28: What brands do you support for phone repairs?

We repair iPhones and major Android brands such as Samsung and Google. Learn more on iPhone Repair and Android Repair.

Q29: Do you repair tablets as well?

Yes. We repair iPads and other tablets. Learn more on Tablet Repair.

Q30: Can you help if I don’t know what’s wrong with my device?

Yes. We perform diagnostics to identify the issue before recommending any repair. Start with Instant Quote or Repair a Device.

Q31: How can I get a repair estimate before visiting?

You can get a fast estimate online using Instant Quote.

Q32: Do you sell refurbished or certified pre-owned devices?

Yes. We sell certified pre-owned devices through our Shop.

Q33: Do refurbished devices come with a warranty?

Yes. Warranty coverage varies by device and is explained at the time of purchase.

Q34: Can I sell my old or broken device to you?

Yes. You can sell working or broken devices through Sell a Device and get paid the same day.

Q35: How fast do I get paid for selling my device?

You receive payment the same day when you visit our store. Start with Sell a Device and check our Location for directions.

Q36: Do you offer professional phone unlocking services?

Yes — we provide professional device unlocking services so you can use your phone with any carrier. Start with Instant Quote.

Q37: Can I bring more than one device for repair?

Yes. You can bring multiple devices in one visit. Start each request through Repair a Device.

Q38: Do you repair devices used for work or school?

Yes. We frequently repair phones, tablets, and computers used for work or school. For laptops/desktops, visit Computer Repair.

Q39: What happens if my repair requires special-order parts?

If parts need to be ordered, we’ll inform you of the timeline before starting. You can still begin with Instant Quote.

Q40: Are your repair prices competitive?

Yes. We offer flexible pricing options and explain costs upfront. The fastest way to check pricing is Instant Quote.

Q41: Do you recommend unnecessary repairs?

No. We focus on what the customer actually needs and never upsell unnecessary services (learn more on About Us)

Q42: Can I drop off my device and pick it up later?

Yes. If a repair takes longer, you can drop it off and check progress using Track Repair.

Q43: Do you repair computers like MacBooks and PCs?

Yes. We repair laptops and desktops, including MacBooks. Visit Computer Repair.

Q44: Do you offer data recovery services?

Yes. Data recovery is available for certain computer issues and usually takes longer than standard repairs. Start on Computer Repair.

Q45: Do you repair iPhones?

Yes. We offer screen, battery, charging, and more. Visit iPhone Repair to get started.

Q46: Do you repair Android phones like Samsung and Google Pixel?

Yes. We support major Android brands. Learn more on Android Repair.

Q47: Do you repair Apple Watches?

Yes. We repair Apple Watch screen and power-related issues. See Apple Watch Repair.

Q48: Do you repair PlayStation, Xbox, and Nintendo consoles?

Yes. We repair common console issues like HDMI, overheating, and power problems. Visit Game Console Repair.

Q49: Do you repair water-damaged devices?

Yes. We offer water damage diagnostics. These repairs usually take 1–2 days and are not covered by warranty.

Q50: How long do most repairs take?

Most repairs are completed in under an hour when you’re first in the queue. Complex repairs may take longer.

Q51: Can I start a repair online before visiting?

Yes. You can start online using Instant Quote or Repair a Device, then visit our Location.

Q52: Can I contact you if I’m unsure what service I need?

Yes. Starting with Instant Quote helps us guide you to the correct service.

Q53: Do you repair tablets for kids, like cracked screens?

Yes. Tablet screen and charging repairs are common. Visit Tablet Repair to begin.

Q54: Do you repair laptop batteries and charging ports?

Yes. Battery and charging issues are common laptop repairs handled through Computer Repair.

Q55: Is repair tracking available for repairs?

For most repairs, yes. You can check updates through Track Repair.

Q56: Where can I learn more about your repair process and policies?

Details about our process, transparency, and mission are available on About Us.

Q57: Can I buy a device and get help setting it up?

You can browse available devices in the Shop and ask questions during your visit.

Q58: Do you accept customers from outside Montreal?

Yes. Customers from nearby areas are welcome. Use Location for directions.

Q59: What’s the fastest way to get help today?

Use Instant Quote and then start your repair through Repair a Device.

Q60: Where should I start if I want to repair, sell, or buy a device?

To repair a device, start with Repair a Device or Instant Quote.
To sell a device, visit Sell a Device.
To buy a device, browse the Shop.

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